The Move Tickets feature in Ovationtix allows you to move tickets a patron has purchased to a new date and time, a different seat or seating section, or even to a new series entirely. For this reason, moving tickets is the quickest and easiest way to exchange tickets in Ovationtix when you're carrying out an "even exchange."
If the tickets you're exchanging for are a different price than the ones originally purchased, the system will still allow the exchange and you will not be given an option to adjust the price, refund money to the patron or charge the patron more.
Note that once you move tickets, your reports will designate them as moved as well. Here are the steps to move tickets.
Select the tickets you want to move. Click the GREEN Move Tickets button.
On the following screen you will have many options for moving your tickets:
Once you have made the desired selections, click the GREEN Submit button at the bottom right of the page. (you may need to scroll to the bottom to find the Submit button if your seating chart image is very large.)
You did it! You have successfully moved your tickets. Ovationtix will give you a confirmation like this to confirm.
You can also Print your moved tickets from this page.