You will soon be asked to change your OvationTix password every 90 days and may notice that your account will be automatically logged out of OvationTix after 15 minutes of inactivity. These security best-practices keep OvationTix compliant with PCI procedures intended to protect your patrons' payment card information.
This change does not impact the login credentials for your patrons. So those regular subscribers/members who login to access their package benefits, purchase a subscription, or other account functions will remain unchanged.
Your new password can not repeat prior passwords and must be a combination of capital and lower-case letters, numbers and special characters. More information on this will provided when you are prompted to make the password change.
If your OvationTix account is associated with an invalid email address or if others in your company share access to a single account, please contact client services so additional accounts with appropriate permissions can be created.
Please be sure to adhere to your own company’s security practices when creating a new login or changing your password.