Products

The Products feature in Ovationtix provides a way to sell something through your ticketing pages besides tickets. For example, maybe you want to offer a company t-shirt, a raffle ticket, or concessions to your patrons. You can create these items as products in your Ovationtix account, and designate where they should appear. Here are the steps to create and utilize the Products feature.

You can access the Products tool in Tools --> Products.

Any already existing products will appear here in two tabs - Active and Inactive. You can take a few actions from this point as well: Add a Product, Edit, Delete or sort the Display Order using the orange arrows.

If you choose to +Add a Product, you'll have these options below to build it.

Pay special attention to the Available section. Choosing Web will display the product on the consumer interface for patrons to access online. Box Office will display the product in QS+, and Ovationtix Phone will allow our phone agents access to the product when taking orders. 

Setting a product to Active simply means it is activated wherever it has been made available. If you make a product Inactive, it will be moved into the "Inactive Products" tab.

Most products will be Fixed price. A Variable priced product means that the price can be set by the box office attendant at the time of purchase, and is only available in QS+ for your organization to use internally. If the Web box is checked, the option to make a product variable price will not be available.

For the Description, include anything the patron needs to know about what they're purchasing. You can also embed photos with html in this field.

If you would like to apply Package Benefits for the product you are creating, you can add a discounted price for package holders and a quantity limit per package.

Note that any patron holding the specified package can buy as many of that product at the chosen discounted price as you allow, but it will not be automatically granted to them by purchasing the package. The patron must manually put the product(s) in their cart (or you must sell them to the patron in QS+) to get them. 

If you are selling products in Quick Sell+, this is what your options will look like. If you have a variable priced product, you'll be able to enter a dollar amount for the transaction you are working on. 

You can access info about sold Products by using Reports --> My Reports. After choosing your date range, select to add a Product filter.