Private tickets are box office only promotions that can serve many purposes. Only users in your organization will have access to these tickets through Quick Sell+. Private Tickets are created on the series level and can apply to all or just selected events in a series. You cannot create a private ticket that applies to multiple series across your account.
To create or edit Private Tickets, click into the desired series, find the Manage Tickets header in your left hand side menu, and click Private/Coded Tickets.
To Add a new Private Ticket, click on +Add Private/Coded Ticket.
As an example, let's start by creating a box office only, standard Comp ticket - the most common use of Private Tickets.
First, enter the name of the ticket. The name should make it clear to anyone selling tickets in the box office what it is. For box office only tickets (never available on the web for patrons) always select the Private Ticket radio button. You do not need to enter a code for private tickets.
If you need to place restrictions on your private ticket, you can use the fields for Minimum # of Tickets, Maximum # of Tickets, Number of Events Allowed and Inventory Limits.
Private Tickets are also often used for outside consignment services such as TDF or Goldstar. The set up would be the same as creating a comp, except your price entered in the promotion field would be the price of the tickets sold instead of $0. We also recommend adding an organization/patron record, a custom payment type, delivery method and a seat hold type unique to each consignment house to keep your reports clear. This is not mandatory, but we find it helpful for reconciliation.
Selling a private ticket in QS+ is just like selling a regular ticket. You'll just need to be sure to select the appropriate ticket from the Promotion drop down menu. As long as the private ticket is active for the series and price level you're choosing, you'll be able to add the ticket to the cart and check out as usual.
If you need any help with creating or using Private Tickets, feel free to contact us: