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When you create a Proto Ticket, you create a ticket that has no value until you assign it value using a Coded Ticket.
On its own, a Proto Ticket has no value whatsoever, and when you give it value, patrons can only access it if you give them permission to. If I had my druthers, I would give the Proto Ticket a re-branding, and call it a Restricted Ticket.
For the most part, you would use a Proto Ticket when you want to create a Ticket Type that is only available via a Coded Ticket.
Let's talk about how you can make the Proto Ticket work for you! (Pro-tip, when you talk about proto tickets with your colleagues, try doing it in a robot voice, like the Daleks from Dr. Who. It's super fun.)
Creating a Proto Ticket
Like any other ticket type, to create a Proto Ticket, you first need to get into the series in question. A quick note, Proto Tickets are only used with General Admission Series. If you need a ticket like this for a Reserved Seating series, you would create a Restricted Ticket. (article coming soon!)
Once you've clicked into the series in question, click Public Ticket Types on the left hand side of the screen:
Once you've clicked into Public Ticket Types, find the section you would like to add the Proto Ticket to, and click add proto ticket:
Once you've clicked add proto ticket, you'll be brought to a very straightforward screen where you name the ticket, and decide what dates it will apply to. Just select/un-select the dates that you want, name the ticket, and click save ticket type:
Now that you've created your Proto Ticket, you need to assign it value. Again, we recommend that you do this using a Coded Ticket.
Assigning Value to a Proto Ticket
Stay in the series you created the Proto Ticket for, and click Private/Coded Tickets.
In this case, let's say that we have already created a Coded Ticket, and we now want to use that Coded Ticket to assign some value to our Proto Ticket. If you need instruction on how to create a Coded Ticket, check out this article. Now, assuming you've created it, find the Coded Ticket in question, and click edit:
You are now in the edit screen for your Coded Ticket. Go to the bottom of the screen, and find where you enter the Promotion Price. You will see any existing public tickets there, as well as your Proto Ticket. Fill in the amount of your Proto Ticket, and click Save on the bottom of the screen:
Your Proto Ticket is now ready to go!
You may be asking, "Why would I create a Proto Ticket like this, and assign it value using a Coded Ticket?" That's a great question. The primary reason for this would be to have a show that is only available if your patron's have access to a Coded Ticket. This way, the show can be up and available for all to see, but the only patrons that have access to it will be the patrons you give your codes to.
That is the primary reason for the Proto Ticket. To have a series that is only available via a Coded Ticket.
There really isn't much of a reason to use Proto Tickets with a Package Holders Only Pre-Sale - you can do that using the sales setting Package Holders Only. There also isn't much of a point to assigning a Proto Ticket value using a Private Ticket, because Private Tickets are restricted to the Box Office.