If you saw our new household roll out, and you were using the old households feature, we would not be surprised if all sorts of interrobang laden questions went through your head, and understandably so!
- If your previous households had members, and were never used to process transactions, they will be converted into new households.
- If your previous households had transactions and no members, they will be converted into patrons, with the first name Household:
- If your previous households had members AND transactions, they will be turned into BOTH a patron with all previous transactions, AND a new household. The previous household will become a member of the new household, with a note letting you know that it is deprecated:
If you would like more information about the new households feature, check out our article HERE
If you have any questions, feel free to reach out to your Customer Success Rep, or the Client Services team.