We followed the help article instructions to add a batch of patron records to our database and sent in the structured spreadsheet with 440 rows to add fname, lname and email and we were told lead time for this is 4 weeks. Anyone would find that an unacceptable timeline to import pre-defined structured data.
Holly (OvationTix Client Services)
I have added your request to our queue. We will review the provided information and get back to you with questions.
Current lead time for imports should be about four weeks from the time that we finalize the data you've sent.
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