Hi there, OvationTix community!
Has anyone here experienced delays with tickets printing? We've been trying to troubleshoot what the holdup is when the following happens:
-When you first log in to OT, the first order that goes to print sometimes takes 30 seconds to a minute to print after you've hit the Print button on the computer
-After you've printed that first order and your account doesn't time out (you're rolling along with sales), you're all set to go and tickets print quickly after you hit the print button
We've used different browsers and have different bocas (some old and some new) and the data light on the boca takes a while to turn on, so it must be something to do with the file coming out of OvationTix before it even get to the printer.
Has anyone else experienced a delay from clicking the Print button to the tickets actually printing? If so, how long is the delay and how long has this been happening? If you have any similar experience with this, I'd appreciate a reply and maybe we can fix the issue together!
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