We’ve been using OvationTix for a few weeks now, getting ready to go live. One problem we're having is the inability to add links to optional purchases (products, other shows, etc.) from the cart. Seems to me that while our patrons have their credit card in hand, we should make it as easy to up sell a little. Our immediate examples:
- We offer up-charged meet & greet events for some of our shows, but there’s no great way (that we can find) to make it easy for a patron to buy that extra ticket. Space for the M&G's is limited to 50 people so creating an additional ticket-type isn’t really feasible. We could create a Product, but I don’t see an inventory limit on those. We’ll probably create a new Series for the M & G, but we want to make sure our patrons can impulse-buy that easily from the cart. This leads to…
- Once a patron buys tickets for event A, it’s pretty hard to figure out how to go back and buy tickets for Event B. Having to find the calendar link at the top of the page and search for an additional event just is not intuitive. Seems like a “Buy More Tickets?” button should be immediately visible near the checkout buttons.
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