Patron not coming - way to donate tickets so we can re-sell?



  • Official comment
    Product Knowledge

    Hi Courtney,

    There's not a straightforward way to donate tickets at this time, but I'll definitely forward your request to the development team. 

    You do have more options than just refunding though. When you go to refund a ticket, it's possible to simply void the tickets (keep the money, release the seats for resale). You could then potentially credit the customer with that amount as a donation in your fundraising office. You can also release a seat for customer credit.

    For more information on any of these, contact Support and they can walk you through the process. Thanks.


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    Dan Culpepper

    Does the voiding of tickets keep the money within the series?

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