I'm setting up a digital theatre performance that has ticket sales on Ovation. Since this is a digital show with no physical box office, I would like to make the Public Ticket Sale Shutoff happen half an hour before the showtime. However, Ovation Tix doesn't allow a shutoff under an hour before. I understand this in terms of pre-pandemic, but I wonder if you could make a quick change to accommodate us during the pandemic.
This means two small feature changes, one to Public Ticket Sale Shutoff and the other to Preshow Email.
We would like the option for ticket sales to shut off a half hour before the show (.5 before the show) with the preshow email to follow right after (.49 before the show). In the new digital theatre world, this would be helpful.
Our show opens September 5.
Please sign in to leave a comment.